A cleaning company that takes its bookings where its customers already are: WhatsApp.
Where Re-fresh started.
Re-fresh needed customers to be able to request a cleaning service without forms, apps to install, or phone queues, and needed every request to flow into an organised back office instead of a notebook. The channel customers already trusted was WhatsApp; the challenge was making it do real operational work.
The build, piece by piece.
A WhatsApp booking chatbot
Customers request services conversationally: the bot gathers what's needed and confirms the booking.
An automated back office
Bookings land in an ops portal built on WeWeb, so the team manages jobs instead of transcribing chats.
A Flask backend tying it together
One backend connects the chatbot, the portal, and the data: three tools working as one system.
Live, and verifiable.
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veTech is an AI-first software studio in Harare, Zimbabwe. We design, engineer, and ship web and mobile apps, intelligent chatbots, and payment-ready systems. Our work is store-approved, proven in production, and live in three countries.