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Customer service that never sleeps.

WhatsApp and Telegram chatbots that answer FAQs, take orders, send updates, and hand off to a human when it matters.

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Focus areas FAQs Orders Notifications Live-agent handover WhatsApp Business API
Fundamentals

What a chatbot actually is.

It's easiest to explain in the medium itself: a chat.

Today
So… what exactly is a chatbot?
An automated assistant that lives inside the apps your customers already use: WhatsApp and Telegram.
And what does that change for my customers?
Instead of waiting on hold or filling out a form, they just text. Your bot answers instantly, 24/7.
Two approaches

Rule-based or AI-powered. We help you pick.

Rule-based

Online

What are your opening hours?
We're open Mon–Sat, 8am–6pm. Want directions?

Scripted flows with predictable answers. Great for FAQs and structured tasks like order pickups, hours, location, or routing tickets.

Best for: FAQs · orders · routing

AI-powered

Online

My order arrived damaged and I'm travelling on Friday. What can we do?
Sorry about that! I can send a replacement to your Friday address or refund you. Which works better?

Handles open-ended language and learns from context. Better for nuanced conversations where customers ask in their own words.

Best for: support · sales · concierge
Built-in feature

Live-agent handover, built in.

The bot handles routine questions instantly. When something needs a human, a team member steps in. Same chat, no context lost.

I was double-billed last month and need it fixed before payroll.
That needs a human. Connecting you to the team now.
Tendai joined the chat
Hi, Tendai here 👋 I can see the two charges. Reversing the duplicate now; you'll have it back today.

WhatsApp bots run on the official Business API. We handle setup, verification, and opt-in basics so messaging stays compliant from day one.

The offering

One package. Same price for either platform.

Your bot

typically live in ~2 weeks

WhatsApp Telegram
from $550
~2 weeks to launch
  • Answers FAQs
  • Takes orders
  • Sends updates & notifications
  • Live-agent handover when needed
  • Full deployment & training
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Baked in

What's always included.

Complimentary .co.zw domain

Local domain registration on us, so your bot lives on a name that fits.

50 hours free support & training

Hands-on onboarding for your team, plus fixes and tweaks after launch.

Hosting from $6/month

Reliable hosting when a backend is needed, set up and managed for you.

Available 24/7

Responds instantly

Captures leads after hours

Up to 60% fewer repetitive chats

A chatbot in the wild.

Re-fresh takes cleaning bookings over WhatsApp and automates the rest.

Re-fresh Cleaning Services preview
Systems & Integrations

Re-fresh Cleaning Services

An end-to-end system letting customers request cleaning services through a WhatsApp chatbot, with bookings automated behind the scenes.

  • Flask (Python)
  • WhatsApp Chatbot
  • WeWeb
Visit site
NRZCPF WhatsApp Chatbot preview
Systems & Integrations

NRZCPF WhatsApp Chatbot

with Afrosoft Holdings

A WhatsApp chatbot offering NRZCPF pensioners self-service support and notifications, reducing call-centre load and response times.

  • WhatsApp Cloud API
  • Python
  • Webhooks
See all our work
Ready when you are

Let's get your bot live.

We reply within 1 business day.

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What is veTech?

veTech is an AI-first software studio in Harare, Zimbabwe. We design, engineer, and ship web and mobile apps, intelligent chatbots, and payment-ready systems. Our work is store-approved, proven in production, and live in three countries.